Last Updated: 01-01-2024
Welcome to Townin.com! Our Refund & Cancellation Policies are designed to ensure a fair and transparent experience for all users. By using our services, you agree to comply with the following policies:
Townin.com offers services for listing companies and boosting their keywords in internet search results through search engine optimization (SEO). Users can choose from various packages that suit their needs.
a. Refund Criteria:
If 25% of the committed keywords do not reflect in the first 10 positions of search results on any major search engine within the agreed-upon timeframe, Townin.com will refund 50% of the amount paid by the user.
b. Verification Process:
Users must provide evidence, such as screenshots or other verifiable means, to demonstrate that the committed keywords have not achieved the specified ranking.
c. Timeframe:
Refund requests must be submitted within 60 days of the completion of the agreed-upon timeframe for keyword ranking improvement.
a. Violation of Public Interest, Social Activities, or Legal Code
Definition of Violation: Users are prohibited from using Townin.com to publish, share, or promote content that violates public interest, social activities, or legal code in their respective countries.
b. Grounds for Cancellation: Townin.com reserves the right to cancel a user's subscription if, in our sole discretion, the user's data or activities on the platform are found to be in violation of public interest, social activities, or legal code.
c. Notification and Opportunity to Remedy - In the event of a suspected violation, Townin.com will notify the user of the specific issue and provide an opportunity to remedy the situation. Users will be given a reasonable period to address and rectify the violation. The duration of this period will be determined at the discretion of Townin.com.
d. Cancellation Process - If, after the remedy period, the violation persists or is not adequately addressed, Townin.com reserves the right to cancel the user's subscription. Users will be notified of the cancellation of their subscription via email or through the communication channel specified during the registration process.
e. Refund Eligibility: In cases where a subscription is canceled due to a violation of public interest, social activities, or legal code, the user may not be eligible for a refund.
f. Changes to Cancellation Policy: Townin.com reserves the right to update, modify, or replace this policy at any time. Users will be notified of any changes through the website or via email.
a. Refund Approval:
Upon verification and approval of a valid refund request, Townin.com will process a refund of 50% of the amount paid by the user.
b. Refund Method:
Refunds will be processed using the original payment method used by the user.
c. Refund Timeframe:
Users can expect to receive their refunds within 30 days of the approval of the refund request.
For refund requests, cancellations, or any inquiries related to our Refund & Cancellation Policies, please contact us at hello@townin.com
Townin.com reserves the right to update, modify, or replace these policies at any time. Users will be notified of any changes through the website or via email.
By using Townin.com, you acknowledge that you have read, understood, and agree to be bound by these Refund & Cancellation Policies.